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Pet Odor Removal in Rochester, NY

Pet urine soaks below the carpet, so the smell comes back after a surface cleaning. We find the spots with a UV light, treat them at the source and then clean the whole area. We do this for carpet, rugs and upholstery around Rochester.

Carpet illuminated under ultraviolet black light revealing pet urine stains

How we do it

  1. 1

    We find the spots with a UV light, even old ones you cannot see.

  2. 2

    We treat each spot with an enzyme product that breaks down urine.

  3. 3

    We flush and extract the area.

  4. 4

    We clean the rest of the carpet.

  5. 5

    We tell you if the pad or subfloor needs more than cleaning.

Carpet corner before pet odor and stain removal treatment
Carpet area after professional pet odor removal treatment

Signs it is time to call

  • A smell that gets stronger on humid days
  • Yellow spots on the carpet
  • A pet keeps going back to the same spot

Can you get pet urine smell out of carpet?

In most cases, yes. If urine has soaked into the pad or subfloor many times, the pad may need to be replaced. We will tell you before we start.

Why does the smell come back after I clean?

Store bought cleaners treat the top of the carpet. The urine is still in the backing and pad.

What our customers say

"Gage was very careful moving any items that needed to be moved. He was friendly and professional. My carpets look wonderful!"
Caroline Crane
"It was an amazing transformation of a carpet that I didn't think would ever look good again, there is no trace of the dog accidents. It looks like brand new carpet."
Michelle B.

Frequently Asked Questions

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