Cleaning and Restoration in Rochester, NY
First responders you can trust for home and business emergencies.
Family owned. Serving Rochester with upholstery, tile, ducts and floors cleaned right, and water, fire and mold damage handled 24/7.
Whether it's 2am or 2pm, our team answers the phone live, not AI.
Steam Police is a woman-owned, family-run cleaning and restoration company. We are your first responders when emergencies hit, and our sister company Steam Police Plumbing handles the pipes.
IICRC Certified FirmWhat we clean and restore
Cleaning
Carpet Cleaning
Hot water extraction from the truck, with stains and traffic lanes treated first.
Upholstery Cleaning
Couches, chairs and sectionals cleaned in your home.
Area Rug Cleaning
Wool and synthetic area rugs, with pet and stain treatment.
Tile and Grout Cleaning
Dark grout scrubbed and rinsed, then sealed if you want.
Air Duct Cleaning
Supply and return lines cleaned, with before and after photos.
Hardwood Floor Cleaning
Built up grime removed from sealed wood floors.
Commercial Floor Cleaning
Carpet and hard floors for offices, stores and restaurants.
Pet Odor Removal
We find urine with a UV light and treat it at the source.
Restoration
Water Damage Restoration
Water removed, the building dried and cleaned, 24/7.
Basement Flood Cleanup
Flooded basements pumped out, dried and sanitized.
Burst Pipe Cleanup
Cleanup and drying after a frozen or broken pipe.
Fire and Smoke Damage Restoration
Soot, smoke odor and water from firefighting cleaned up.
Storm Damage Restoration
Tarping, board up and drying after wind and ice.
Mold Removal
Mold contained and removed, and the moisture source found.
Biohazard and Trauma Cleanup
Discreet trauma, death and biohazard cleanup.
Sewage Cleanup
Sewage backups removed and the area disinfected.
We show up when things go wrong
Whether it's 2am or 2pm, our team answers the phone live, not AI.
We are first responders for cleaning and restoration across the Rochester area. For a plumbing emergency, our sister company Steam Police Plumbing can help.
How it works
Call or book online
We come out and look at the job
We clean it or fix it and walk through it with you.
A woman-owned family business
Woman owned, first responder family run. Whether it's a white glove carpet, tile or upholstery job or a large-scale water, fire, trauma or mold restoration project, we deliver services with the skill, compassion, integrity and professionalism in every space we enter.
What our customers say
“John was excellent - so thorough with his cleaning and overall, just very friendly and pleasant. Our upholstery looks so much better. Will definitely be using again and will happily recommend to anyone looking for your services in the future!”