Cleaning and Restoration in Rochester, NY
First responders you can trust for home and business emergencies.
At Steam Police, we are more than a cleaning and restoration company, we are a family of first responders, proudly rooted in the communities we serve. For years, we have been honored to provide 24/7 cleaning, restoration, and emergency response services throughout Greater Rochester and beyond.
Whether it's 2am or 2pm, our team answers the phone live, not AI.
From the simple joy of refreshed carpets, tile, upholstery, and air ducts to navigating life's most difficult and unexpected moments, including fire, water, mold, and trauma/biohazard losses, we are here when you need us most. We never take lightly the trust you place in us when inviting us into your home or business. It is a privilege we hold close and an honor we are grateful for every day. Our promise is simple: to treat every person with compassion, every situation with care, and every space as if it were our own.
IICRC Certified FirmThank you for allowing Steam Police to serve you, stand beside you, and be part of this community.
What we clean and restore
Cleaning
Carpet Cleaning
Hot water extraction from the truck, with stains and traffic lanes treated first.
Upholstery Cleaning
Couches, chairs and sectionals cleaned in your home.
Area Rug Cleaning
Synthetic area rugs, with pet and stain treatment.
Tile and Grout Cleaning
Dark grout scrubbed and rinsed, then sealed if you want.
Air Duct Cleaning
Supply and return lines cleaned, with before and after photos.
Hardwood Floor Cleaning
Built up grime removed from sealed wood floors.
Commercial Floor Cleaning
Carpet and hard floors for offices, stores and restaurants.
Pet Odor Removal
We find urine with a UV light and treat it at the source.
Restoration
Water Damage Restoration
Water removed, the building dried and cleaned, 24/7.
Basement Flood Cleanup
Flooded basements pumped out, dried and sanitized.
Burst Pipe Cleanup
Cleanup and drying after a frozen or broken pipe.
Fire and Smoke Damage Restoration
Soot, smoke odor and water from firefighting cleaned up.
Storm Damage Restoration
Tarping, board up and drying after wind and ice.
Mold Removal
Mold contained and removed, and the moisture source found.
Biohazard and Trauma Cleanup
Discreet trauma, death and biohazard cleanup.
Sewage Cleanup
Sewage backups removed and the area disinfected.
We show up when things go wrong
Whether it's 2am or 2pm, our team answers the phone live, not AI.
We are first responders for cleaning and restoration across the Rochester area and beyond. For a plumbing emergency, our sister company Steam Police Plumbing can help.
How it works
Call or book online
We come out and look at the job
We clean it or fix it and walk through it with you.
A family of first responders
Family-run first responders. Whether it's a white glove carpet, tile or upholstery job or a large-scale water, fire, trauma or mold restoration project, we deliver services with the skill, compassion, integrity and professionalism in every space we enter.
What our customers say
“John was excellent - so thorough with his cleaning and overall, just very friendly and pleasant. Our upholstery looks so much better. Will definitely be using again and will happily recommend to anyone looking for your services in the future!”